Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

If you receive errors such as “The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state” or “Forbidden” - To resolve this issue, if using Office 365, use the tenant admin user email to login (such as tenantadminid@company.onmicrosoft.com) OR this can also be resolved by using Web Browser Authentication from drop down in 'Credentials Section' of Job Options page.

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