Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

No.

Our products do not send any information to outside of your organization. The only time any information would be transmitted outside of your organization, would be:

1) if the application crashes and you click "Yes" to send us the anonymous error report. This data is collected to help us improve our products and only contains a stack dump for us to trace any bugs in the code.

2) when using Online License Activation and you enter an email address, this email address is used in our license server to identify who is using each license. This email address could also be inputted by you as non-PI (non-Personally Identifiable) data type such as random text or machine (computer) name.

Your company content stays in your network unless you email/send us for information for purchases, or send us logs, reports, screenshots or other information at your own discretion.

To view our Privacy Policy, please see here: https://www.qipoint.com/privacy_policy

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