Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
| No. Our products do not send any information to outside of your organization. We do not put any malware or marketing code in our applications (we hate those too!). The only time any information would be transmitted outside of your organization, would be if the application crashes and you click "Yes" to send us the anonymous error report. This data is collected to help us improve our products and only contains a stack dump for us to trace any bugs in the code. |
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